Simfonia Alta Gelateria
CAESEN
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Privacy policy

Last updated: November 2026

1. Who is responsible for your data

Owner
Simfonia Alta Gelateria SL
Tax ID (NIF)
B56733330
Registered office
Veïnat Serinyà, 11, 17244 Cassà de la Selva (Girona)
Registry
Registered in the Girona Commercial Registry, volume 3473, folio 220, sheet GI-74439, entry 1
Email
info@simfoniagelateria.com
Phone and WhatsApp
622 77 63 02
Shop
Av. Costa Brava, 16, local 2, 17320 Tossa de Mar (Girona)

2. What data we process

Only the data you give us when you write to us through the professionals form, by email or by WhatsApp: name, email address, phone number and the content of your message.

3. What we use it for

To answer your enquiry and, if you are a restaurant, hotel or business and you agree, to prepare a proposal and manage our business relationship. We will not send you advertising, we do not build profiles and we make no automated decisions with your data.

4. Legal basis

Your consent, which you give by ticking the box on the form (article 6.1.a GDPR), and steps taken at your request before entering into a contract, such as a quote (article 6.1.b GDPR). You can withdraw your consent at any time.

5. How long we keep it

As long as needed to answer your enquiry. If we start working together, for as long as the business relationship lasts and then for the periods required by law (for example, tax rules).

6. Who we share it with

We do not pass your data to third parties unless the law requires it. To run the website we use these providers, which process data on our behalf and only for this purpose:

Some of these providers may process data outside the European Economic Area. In that case the transfer relies on the safeguards set out in the GDPR, such as the EU-US Data Privacy Framework or the European Commission's standard contractual clauses. If you write to us on WhatsApp, WhatsApp's privacy policy also applies.

7. Your rights

You can exercise your rights of access, rectification, erasure, objection, restriction of processing and portability by writing to info@simfoniagelateria.com and stating which right you wish to exercise. If you believe we have not handled your data properly, you can complain to the Spanish Data Protection Agency (www.aepd.es).

8. Security

We apply technical and organisational measures to protect your data. The whole website runs over an encrypted connection (HTTPS).